Returns and refunds

Colour Reference
Please note that whilst every effort is made to ensure blinds match swatches, dye batches from our manufacturers may vary slightly from time to time. We cannot guarantee an exact match even on our samples. We will not make any refunds based on close colour difference. It is also the customer’s responsibility to verify that the colour reference given on the quote is the one chosen before sending any approval.

Blinds are not to be exposed to water as it will damage the blinds. Our warranty does not cover any damages caused from other sources to the blinds.

Not applicable for Refunds
Refunds and returns are not available for our Custom Made products.

We also won’t be able to offer refunds and returns in the case you’ve changed your mind, made the wrong measurement or selection, damaged the product by misusing it or claimed on transportation damage without a visual proof.

Order cannot be changed or cancelled if the goods are custom-made or have been altered in any way as these goods will not be resalable. Due to the speed of the process of our manufacturing it cannot be cancelled. In case the order was carried out only with a deposit, we reserve the right to claim the remaining balance even if delivery is not taken. Uncollected goods will be disposed of after 3 months, forfeiting any deposit made.

Damage upon arrival
If any products arrive damaged, please contact us as soon as possible with photos of the damage. GetBlindsNow will arrange to have the damaged products returned to our warehouse, and offer a replacement for you. Please note that the damaged products need to be returned in the condition received by you with all original packaging and accessories.
Our returns and refund policy is in addition with Australian Consumer Law.

To view our full terms and conditions please click here